The Art Of Conversation

Hello Everyone

Have you ever spoken words that are meek,apologetic,or hesitant? For example, when someone says, I’ll try to get back to you tomorrow, that person is really telling their conversational partner that under no circumstances will that happen! Trying never makes anything happen. Its just a common excuse for having no commitment. Your either committed to getting back to that person or your not.

The words we use in our conversations can convey messages we dont intend to deliver on. For example, As you all know i was a waiter at I-hop for over 12 years and i have watched other servers actions in the years.

This is what i have seen. I have heard other servers say we cant make substitutions. Well there goes their tip.

Or how about someone saying ill try to find out if we can do it.

Never use the word ill try or i cant.

See certain expressions and statements, as well as questions, can lead the conversation down an unintended path, or maybe nowhere.

Say what you mean and mean what you say.

What we say is vitally important in our communications with others. Words tell your conversational partner where you stand and help convey your attitude, confidence, and conviction. Let your words communicate your strength and leadership.

Sometime this week we will go over this again and i will give you some examples of do’s and dont’s when conversating with people.

Have a great day

Craig Caron

The 8 Steps Of Conversation.

Hello Friends

Today i would like to talk about tactics i use in conversations.

So how many of you guys actually sit down and think about how you should start a conversation.

Probably know one.

The reason why is because,this is a natural thing for a human being is to interact with people.

People don’t even realize what they are saying sometimes and they just say it.

Most cases it either leaves a bad impression or a good impression with people.

Does it matter.

Yes it does.

You want to impress people the first time they meet you.

Impress them with your knowledge.

I dont mean show off and try to be smarter than the other person but be subtle.

Heres a few steps to take or to think about before initiating a conversation.

1. Use casual conversation not just to be sociable, but also to put a picture frame around business conversations.

2. Express Empathy.

3.Acknowledge people warmly, make eye contact, and smile.

4. Use another persons name in a conversation.

5. Show an interest in others

6. Dig Deeper.

7. Be a good listener.

8. Stop being an advisor

These are 8 steps i use in conversations

I strongly advise against using aggressive conversational tactics to get your point across. However, i do recommend using gently assertive rather than passive language.

Your words need to convey your core strengths as well as your position.

Tomorrow i will go over more in depth what these steps mean and how to use them in building your conversation methods

Have a great day
Craig